Legal notice
This page provides the information required under the Japanese Act on Specified Commercial Transactions.
| Seller | Rakuful Co., Ltd. |
|---|---|
| Representative | Satoshi Nobuta (Representative Director) |
| Person responsible for operations | Tetsuro Noda (Director) |
| Address | Dai-15 Senri Building, 4-1-22 Honmachi, Toyonaka, Osaka 560-0021, Japan |
| Phone number | We will disclose it without delay upon request. Please contact us through our contact form or by email. |
| info@kidspo.top | |
| Price | As shown on each product page. |
| Additional charges | Shipping within Japan: free on orders of ¥8,000 (tax included) or more; a flat ¥540 below that. Orders containing only table tennis products ship free. International shipping: depends on the destination and the order, and is shown at checkout. Import duties and taxes: paid by the customer if charged by the destination country. For the United States, we prepay the import duty; for table tennis products it is included in the shipping fee shown at checkout. Payment fees may apply depending on the payment method. |
| Payment methods | Credit cards and the other methods shown at checkout. |
| Payment timing | Credit cards: according to your card issuer's terms. Other methods: as shown at checkout. |
| Delivery time | Usually dispatched within 3–5 business days of the order date or payment confirmation (may vary with stock and holidays). Items ordered from our supplier are dispatched as soon as they arrive; if an item is out of stock at the manufacturer or supplier, delivery may take longer, and if a restock is not expected we may cancel the order. We will contact you by email in either case. |
| Returns and exchanges (change of mind) | As a rule, we do not accept returns or exchanges for a change of mind. If we accept one as an exception, the return shipping is paid by the customer. |
| Returns and exchanges (defective or wrong items) | If an item is defective or damaged, or we sent the wrong item, please contact us promptly after delivery. We will exchange or refund it at our cost. |
| Items that cannot be returned | Items that cannot be accepted for hygiene reasons, items that have been used or opened, food-related items, and items marked as non-returnable on the product page. |